You Need A Better Records Request Management Solution for Your Agency!
- Record requests continue to increase in volume & complexity
- The backlog of unfinished requests is growing
- Tracking the paper trail involved in fulfilling requests is unmanageable
- Clerks and records managers are struggling to juggle the interdepartmental communication is required in fulfilling requests on time
- Delayed records are creating worry about potential fines and complaints from citizens
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Do You Need a Public Records Request Management Software for Your Agency?
You may have been using the email-and-spreadsheet method for tracking your public records requests for years—why should you make the switch now?
Check for a few signs that you’re outgrowing this method:
You’re seeing an ever-increasing volume of complex records requests
You have a backlog of unfinished requests
You’re having trouble tracking the paper trail involved in fulfilling these requests
Your clerks and records managers are struggling to juggle the interdepartmental communication is required
You’re worried about potential fines and complaints from citizens about delayed records
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The Best Records Request Software for Government
Choosing an open records management software is a big step for your agency! It’s important to get it right. JustFOIA...
Comes with the best technical service in the industry
Can be configured to your agency’s exact needs
Provides hands-on implementation to match your timeline
Fits your budget with no added charge for more user licenses
Can be used for building, lien, subpoena, and medical records requests
Provides both live training and on-demand video library
Benefits of JustFOIA Open Records Request Software
Efficiency
Leave the office on time for once! Respond to requests faster and with less manual labor with JustFOIA’s time-saving features.
Communication
No more hunting down coworkers to find out the status of requests—or endless back-and-forth with requesters.
Compliance
Stop losing sleep about looming deadlines, redaction slip-ups, even (gulp) lawsuits. Our public records management software empowers you to stay in perfect compliance.
Transparency
Enhance transparency and strengthen your bond with the community by providing fast, accurate responses to open records requests.
Recoup your Costs
If your jurisdiction allows you to charge fees for records requests, ensure you actually collect them with our convenient payment portal.
What Our Clients Say About JustFOIA Public Records Request Software
"JustFOlA has vastly improved my daily work experience by streamlining public records request management. It's user-friendly and makes tracking requests a breeze, making my workload manageable."
"JustFOlA is the ultimate tool to make your life easier! It's incredibly user-friendly, both internally and externally. Start using it today and see the difference for yourself!"
"I can easily find the information needed to complete requests. I enjoy the email feature to speed things up or make the requester aware of any questions. Now, I don't have to go to a different email platform and hope they get the email."
Unlock the Power of our Suite of Features
We're Here to Answer Your Questions!
What is JustFOIA?
JustFOIA is a cloud-based tool designed to streamline the process of managing open records requests. It can benefit your agency by automating request handling, improving efficiency, ensuring compliance, and reducing administrative burdens.
We don’t get all that many public records requests. Why do we need a records request software?
You may get only a few records requests right now. But our data shows that agencies are getting 18-26% more each year! And when a high-profile or controversial event strikes your jurisdiction, you’re going to get a surge of records requests about it.
It’s important to have a records request software in place so you’re prepared when the time comes.
Who uses your open records request management software?
Our clients include:
- City, town, and county governments
- State Agencies
- Law Enforcement Agencies
- Higher Education
- K-12 School Districts
Is JustFOIA secure?
Yes! We know your agency handles a great deal of confidential information. That’s why we are SOC 2 certified, CJIS ready, and hosted on the same cloud platform that the Department of Defense and other government agencies trust – Microsoft Azure Government Cloud. Microsoft Azure Government Cloud is FedRAMP Authorized at Level High and can handle data that is subject to specific government regulations and requirements, such as NIST800.171 (DIB), ITAR, IRS 1075, DoD L4, and CJIS.
Do you provide training and support?
We’re glad you asked this one, because clients tell us that our support is one of the number one reasons they chose JustFOIA over other public records request software solutions! We provide a full-service onboarding to configure your solution and train your users. After go-live, your client support specialist and technical support teams are just a phone call or email away! Plus, we provide live training webinars for admins and general users, as well as access to our extensive video library.